top of page
What payments do you accept?At Redwood Arms Motel, we accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept cash payments. Unfortunately, we do not accept personal checks at this time. If you have any questions or concerns regarding payment options, please feel free to contact us at any time. Our friendly staff is always happy to assist you with any questions or concerns you may have.
What is your check-in time and check-out time?Our check-in time is at 3:00 PM, while our check-out time is at 11:00 AM. If you require an earlier check-in or a later check-out time, please contact our front desk staff, and we will do our best to accommodate your request. Additional charges may apply for late check-out.
What is the cancellation policy at Redwood Arms Motel?Our cancellation policy requires guests to cancel their reservation at least 48 hours prior to their scheduled check-in time. If guests fail to cancel within this time frame, they will be charged for one night's stay plus tax (also pet fee if the reservation included a pet) and the remaining nights will be removed. Additionally, if guests do not show up for their reservation, they will be charged for one night's stay plus tax. We understand that unforeseen circumstances may arise, so we encourage guests to contact us as soon as possible if they need to cancel or modify their reservation.
bottom of page